Mausuf Adhikari
<portfolio version="2026" />
INITIALIZING PORTFOLIO...
Sydney, NSW

Mausuf
Adhikari

IT Support Engineer · Web Developer · Cybersecurity Student
Building reliable systems, clean interfaces, and secure digital experiences — one line at a time.

Get In Touch ↗
🛡️
Studying
B.IT Cybersecurity
⚡
Resolution Rate
95% First-Call
🌏
Based In
Sydney, Australia
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01 — About Me
Mausuf Adhikari
Mausuf Adhikari

Hey! I'm Mausuf — an IT professional who genuinely loves solving problems, whether that's a frustrated user who can't connect to the network or building a smooth web experience from scratch.

With 3+ years of hands-on experience across IT support, helpdesk, and web development in both Australia and Nepal, I've developed a real knack for staying calm under pressure and making tech feel less scary for people.

Right now I'm completing my Bachelor of IT (Cybersecurity) at Kent Institute Australia, and I'm genuinely excited about where the intersection of web dev and security is heading.

When I'm not troubleshooting or coding, I'm probably learning something new — that's just how I'm wired.

3+
Years of hands-on IT & development experience
95%
First-call resolution rate across 50+ users
4
Active client websites managed concurrently
2026
Expected graduation — B.IT Cybersecurity
02 — What I Work With

Skills &
Tech Stack

🖥️
IT Support & Helpdesk
Active DirectoryJIRAServiceNowTeamViewerAnyDeskRemote Support
💻
Web Development
ReactNode.jsTypeScriptTailwind CSSHTML5CSS3Express.jsREST APIs
🔒
Cybersecurity
Security ComplianceAccess ManagementBackup ProceduresNetwork SecurityIncident Response
🌐
Systems & Networks
Windows 10/11LinuxTCP/IPDNSPOS SystemsRouters
⚙️
CMS & Tools
WordPressGit / GitHubMicrosoft OfficeSEODatabase Mgmt
☁️
Cloud & Infrastructure
Cloud ComputingE-commerce SystemsWeb HostingUptime Monitoring
03 — Work History

Experience

JUN 2024 – PRESENT
SR Gardening & Landscaping
Website Maintenance & Support · Sydney, NSW
  • Managing WordPress CMS — keeping service listings, pricing, and promos always fresh.
  • Implementing HTML/CSS customisations to improve mobile responsiveness and overall UX.
  • Troubleshooting website availability issues to maintain consistent uptime.
  • Coordinating with management to align digital content with seasonal marketing goals.
SEP 2025 – PRESENT
Reliable Pest & Cleaning Services
Website Maintenance & Support · Sydney, NSW
  • Regular content updates, security compliance checks, and backup procedures.
  • Ensuring continuous website availability and SEO-friendly content structure.
DEC 2021 – SEP 2022
Bhatbhateni Supermarket
IT Support Associate · Nepal
  • On-site IT support for POS systems across multiple retail locations during peak hours.
  • Diagnosed hardware/software issues: printer faults, crashes, database connectivity errors.
  • Proactive system performance monitoring to reduce unplanned downtime.
2019 – 2022
WorldLink Communications
IT Support Engineer (Part-Time, Remote) · Nepal
  • Remote support for 50+ end users across hardware, software, and network issues.
  • Maintained a 95% first-call resolution rate over 3 years.
  • Managed user accounts and Active Directory access for multiple business clients.
  • Built a shared knowledge base that reduced repeat tickets by ~20%.
04 — Clients & Projects

Things I've
Built & Managed

01
Website Management
SR Gardening & Landscaping
Full WordPress CMS management — content, pricing, mobile responsiveness, and seasonal campaigns.
02
Security & Maintenance
Reliable Pest & Cleaning
Ongoing security compliance, backup procedures, and SEO-friendly content structure.
03
IT Infrastructure
WorldLink Remote Support System
Shared knowledge base that reduced repeat support tickets by ~20% across 50+ remote users over 3 years.
04
Retail IT Support
Bhatbhateni POS Infrastructure
Maintained POS systems across retail locations — minimising billing disruptions with proactive monitoring.
05
Full-Stack Development
React & Node.js Applications
Responsive full-stack web apps using React, Node.js, TypeScript, and Tailwind CSS with REST APIs.
06
Cybersecurity Research
B.IT Cybersecurity Studies
Applying Network Security, Cloud Computing, and Cybersecurity coursework to real-world access management.
05 — Education

Academic
Background

🎓
Bachelor of Information Technology (Cybersecurity)
Kent Institute Australia · Sydney, NSW
EXPECTED OCTOBER 2026
Cybersecurity PrinciplesNetwork Security Cloud ComputingDatabase Management Web DevelopmentOperating Systems
📜
Diploma of Information Technology (Cybersecurity)
Trinity Institute Australia
COMPLETED
IT SystemsCybersecurityNetworking
Certifications
✓IT Security Awareness Certification
✓Data Entry Training Course (20 Hours)
✓Certificate in Computer Training
✓First Aid Certificate
✓Manual Handling Certificate
✓Current National Police Check
06 — Get In Touch

Let's work
together.

Whether you need IT support, web maintenance, or a developer who can do both — I'd love to chat. Drop a message and I'll get back to you soon.

✉️
Emailmausufadhikari2013@gmail.com
 📱
Phone0456 551 823
 📷
Instagram@mau.suff
 💼
LinkedInlinkedin.com/in/mausufadhikari
 🐙
GitHubgithub.com/mausufadhikari
📍
LocationSydney, NSW